Zomato SWOT Analysis [Update 2022] ❤️

Zomato SWOT Analysis 2022

This Zomato profile and Strategic SWOT Analysis report provide the reader with a thorough SWOT review of the Zomato property, which highlights the strengths potentials, weaknesses, opportunities, and threats facing the business along with its properties on the internet.

To give an understanding of the strategic SWOT to provide context, the property profile contains a description of Zomato; an outline of its main products and services;


a description of its business model as well as a list of technologies used by the company; its top competitors in the marketplace, as well as an overview of the most important individuals involved in the business.

The report also discusses online-based social sentiments about the brand and company and compares the results against competitors in the market.

Zomato Users Stats

❤️ 32.1 Million users active in FY2021

❤️ Zomato is present in 24 countries, and Zomato is profitable in only a few.

❤️ Zomato holds more than 45% of the market in the food service business

❤️ 62% of all zomato users are referred to us by organic traffic.

❤️ Zomato lists 1.4 million restaurants on its site zomato. Zomato is also partnered with 35000 restaurants that are classified by Glod, Pro, and other categories.

❤️ Zomato boasts over 1,000,000 pro users.

❤️ Zomato’s delivery executive is paid Rs 15,000 per month.

❤️ Zomato acquired 14 startups in order to grow its market.

❤️ Zomato still has over $2.1 Billion in funding

Zomato’s 2020 annual revenue was estimated to be $ 350 million. The net income of the company was -$340 million. 

The company has more than 5000 employees to manage its global operations. Info Edge holds 18.6% of the company. Uber owns 9.1%, AliPay Singapore 8.3%, and Antfin 8.2%.

Zomato’s tagline is “Never Have a Bad Dinner.”

About Zomato

Zomato is a global restaurant aggregator with its headquarters in India which was established in the year 2008. 

Deepinder Goyal, who is the CEO in charge started the company to deliver meals alongside Pankaj Chaddah and Gunjan Patidar. Infoedge is the mother company of Zomato.

Foodiebay was the company’s initial name when it was first introduced in July 2008, however, it changed its name to Zomato in the year 2010. Since that time, Zomato has been the primary source of information regarding cafes and restaurants, including their menus for meal reviews, user ratings, as well as food delivery options from partner restaurants.

Zomato’s mission is to “discover wonderful restaurants close to the table,” and it certainly does what it says. Zomato stands apart and is a step ahead of the competition because of its quality and content.

Quick Stats About Zomato
Founder Deepinder Goyal and Pankaj Chaddah
Year Founded 2008
Origin Gurgaon, Haryana, India
No. of Employees 5,000+
Company Type Public
Market Cap $13.3 Billion
Annual Revenue $280 Million
Net Profit $ -110 Million

SWOT Analysis of Zomato

An abbreviation for SWOT Analysis stands for Strengths, Weaknesses, Opportunities, and threats. The study is focused on external and internal factors which could affect any company. 

Internal variables are based on strengths and weaknesses, while external variables cover risks and opportunities.

It can be used for strategic planning and decision-making. It’s usually more useful when the SWOT analysis conducted by Zomato has conducted in mind the goal of getting the most benefit from the latest business opportunities or responding to emerging developments, etc.

Strengths In The SWOT Analysis Of Zomato

❤️ The first-mover benefits One of the most significant competitive benefits that come with Zomato is its status as the initial mover in a lot of nations in which it is establishing its own. Directories and other types of restaurant reviews may exist. However, as an app Zomato is top-quality and many different countries (like India) have loved the ease of use of the Zomato app.

❤️ An industry that is evergreen The restaurant business is an industry that has a long-lasting existence. There are certain recessions or other economic downturns that can affect the industry. But, in the end, this business will be around throughout the years and will continue to expand as more people consume of income.

❤️ Rapid expansion It is gratifying that Zomato is expanding in such a short time. Zomato is now present in 24 countries and is growing year on year.

❤️ The design is stunning off the application Fantastic design of the app Zomato has won numerous awards for its app design as well as its user-friendliness. The app’s design is stunning and helps you find eateries nearby and within the area, you’re likely to go.

❤️ Users of users Zomato has a large number of people using their application. In addition, Zomato has 90 million users per month roughly. With that many people using the app and website There are many reviews, which means greater chances of finding more excellent restaurants.

❤️ The focus of the brand The company has an extremely focused strategy and has always worked to make the most of its distinctive offering. It has a strong relationship with restaurants and solicits feedback from its customers and restaurants. This specialized approach has improved the image of the brand and the reputation of the company.

❤️ Fantastic funding is available Zomato has secured several rounds of funding throughout the years. And because it’s currently established in a variety of countries, there’s plenty of money available to the application.

❤️ Numerous acquisitions Multiple acquisitions Zomato has acquired multiple businesses mostly technology or software technologically related.

❤️ Already making money In April of 2017 Zomato had a profit in every single country that it operated in. As a company that is just starting out and has lots of money, it’s an important factor to become profitable as the majority of funded companies are reporting losses after a decade of being established.

❤️ The brand’s equity Brand Equity Zomato has been worth $1.4 billion in just seven years of its launch. That speaks that the brand is popular and has enthusiasm for the brand.

❤️ Amazing marketing It is possible to find Zomato operating its own offline marketing and online. The ads on its printed ads are hilarious and create a direct connection with the target audience. It excels in social media marketing and employs the combination with the ATL as well as BTL tactics to keep and attract customers.

Weaknesses In The SWOT Analysis Of Zomato

❤️ Security concerns for the application – The biggest issue with Zomato over the years was security issues that resulted in the app was compromised and more than 17 million users’ data was stolen. These security problems can be a major headache for online businesses.

❤️ There is still a lot of expansion required considering that the app is available across 24 nations, there’s plenty of room for expansion. However, the same, app was launched seven years ago and with the funds available for Zomato expanding, it could be much more rapid. Zomato is also allowing other companies to make their mark in this space before they reach their countries.

❤️ The power of word-of-mouth along with Facebook checking-ins Apart from these apps, there are many areas where word of mouth continues to be the top choice over apps, and at the same time, Facebook check-ins are a formidable competitor that users might not even require Zomato. This makes it an app designed for those who are people who are just beginning to adopt it, but not for those who are slow to adopt.

Opportunities In The SWOT Analysis Of Zomato

❤️ Expanding further The top chance that Zomato has is to expand its reach to more countries and build its foundation quicker. The service industry faces a significant issue in that services are copied extremely quickly and quickly. This is why it is crucial for Zomato to grow and establish itself more quickly.

❤️ Further acquisitions There were and are several small players in this market. Zomato is able to acquire several of its competitors. At simultaneously, needs to stay on top of the tech sector and purchase every tech technology it can lay its hands on to continue increasing.

❤️ Cloud Restaurants Zomato is working on the idea of Cloud restaurants in which restaurants do not require an actual space to market their items. Instead, they will be able to sell through Zomato.

❤️ The creation of an online community – Zomato has a large fan base, but its users do not communicate with one another. Making a forum or a community from the people already following Zomato could be a major advantage for the company.

❤️ The adoption of the web and Smartphones There has been an enormous increase in the use of the Internet across both developing and developing countries too. The adoption of smartphones has also grown. So, more and more orders and research on restaurants be done online, instead of physical visits.

Threats In the SWOT Analysis Of Zomato

❤️ Google’s schema module One of the biggest challenges Zomato faces today has to do with the Schema module from Google which Google Locations receives recommendations for restaurants. Google’s homepage even includes the Google Maps website that allows you to look up restaurants in your area. Google is a huge company, and zomato faces huge competition from Google.

❤️ Marketing supporters as well as contestants in the world of services it is quite simple to duplicate the success of a different service item or service. In the same way, marketing followers and challengers could slowly eat off some of the part of the market from Zomato.

Zomato Competitors

  • Swiggy is India’s most popular online food delivery and ordering platform and was established on July 14, 2014. Swiggy is located in Bangalore, India, and has been in operation in more than 500 Indian cities since September 2021. At the beginning of the year of 2019, Swiggy began to expand into general distribution of merchandise under the name Swiggy Stores
  • Dunzo is an Indian business that offers delivery services in eight Indian cities, including Bengaluru, Delhi, Gurugram, Pune, Chennai, Jaipur, Mumbai, and Hyderabad. It also has Bike Taxi services in Gurugram. The headquarters of the company are in Bengaluru, Karnataka, India. In 2017, the company was backed by Google. It was created by Kabeer Biswas, along with the co-founders Ankur Agarwal Dalvir Suri, and Mukund Jha in 2014.
  • Foodpanda provides food and drinks delivery online through a service that is owned by Delivery Hero, a business with its headquarters in Berlin, Germany. Food panda is currently the top brand for Delivery Hero throughout Asia and is located in Singapore. Food panda is the biggest food delivery service across Asia other than China and is present in 12 markets all over Asia.
  • Faasos is an Indian “food on demand” service that was established in 2004. This is one of the brand names offered by the online restaurant chain Rebel Foods.
  • Other Local Brands, and restaurants’ Home Delivery Service

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After a thorough review of the swot review of Zomato’s data, we’ve found that Zomato is the fastest growing online food delivery service. 

The competition in the market, regulation by the government, as well as cybersecurity issues are among the major issues. 

Zomato must expand its services and invest in technology and a security system to address these challenges.

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