Whatsapp SWOT Analysis 2021

Whatsapp SWOT Analysis 2021

Whatsapp SWOT Analysis: WhatsApp is the most popular and free Voice over IP and instant messaging app that is compatible with all platforms. 

It lets its users make video and voice calls as well as share text messages, images videos, humorous emojis in addition to others. WhatsApp has more than 2 billion users and is expanding. 

WhatsApp requires a SWOT analysis in order to make the most of the opportunities available in the marketplace, turn its weaknesses into advantages, and avoid potential dangers. Here is SWOT for WhatsApp.

This article will discuss WhatsApp’s SWOT analysis. SWOT study of WhatsApp includes a detailed analysis of weaknesses, strengths threats, opportunities, and weaknesses. So let get started!

whatsapp swot analysis

WhatsApp – At A Glance

Name WhatsApp LLC
Website www.whatsapp.com
Founders Brian Acton and Jan Koum
Chief Executive Officer (C.E.O.) Will Cathcart (Mar 2019–)
Headquarters Menlo Park, California, United States
Type of Corporation Public
Year Founded 2009
Key Products/Services  freeware, cross-platform centralized instant messaging (IM), and voice-over-IP (VoIP) 
Key Competitors  Grab Holdings Inc., Gojek, and Deliveroo Plc

SWOT Analysis of WhatsApp

A SWOT analysis identifies a business’s strengths potential, weaknesses, opportunities, and threats, in relation to its competition.

It’s a fantastic method of determining which areas of the business are successful and also where it fails in determining countermeasures and understanding how the business can grow. Let’s examine WhatsApp’s SWOT assessment.

Strengths Of WhatsApp

whatsapp swot analysis

  • Huge customer base 1) Huge customer base social media is all about a large number of users using the platform. WhatsApp has already built the largest user base, which is over 700 million customers.
  • Use of superior technology Utilization of the latest technology is among the major benefits of WhatsApp since these platforms are entirely dependent on the technology they utilize. There have been no major issues in recent times as well as the most reliable connectivity are a few aspects of the attributes WhatsApp is relying on.
  • Free for users 3. Free for usersThe application is free to its users and has no cost whatsoever and attracts an enormous number of users regularly.
  • Top-of-the-mind messaging app brand –WhatsApp is the most popular brand of this instant messenger app. It is the top choice for those who use the internet-based phone and messaging.
  • Available for all platforms The application is compatible with all platforms iOS, Windows, and Android making it accessible to everyone.
  • No major bugs in the application. There are no reports of technological issues or bugs. An application that is free of bugs for everyday use is what the users are looking for and they’re receiving it.
  • The ad-free application provides greater client happiness –Being ads-free improves the level of customer satisfaction. This is a huge benefit for the business.
  • Early mover advantage –WhatsApp is one of the first to enter the instant messaging market, which means it has an advantage over competitors in the early stages of moving.

Weaknesses of WhatsApp 

whatsapp swot analysis

  • Data privacy is always a major concern for users. Data privacy is considered to be a constant concern for users. The company is in a position to provide an evidence-based solution to this.
  • Can’t work without internet connection Since the internet is the essential element for an application to work, a significant portion of the population that the internet isn’t accessible cannot be targeted.
  • No group calls 3) No group callsGroup calls aren’t yet an option on the application.

Opportunities Of WhatsApp

whatsapp swot analysis

  • Increasing internet penetration in countries with poorer economies Ever increasing the internet penetration in developing countries is an enormous chance for WhatsApp to tap into many users.
  • Continuous development in the technological department Technology is being developed each day in line with the new needs of the customers. A company such as WhatsApp has the opportunity in its hands to create and market those products that the new generation of customers is aiming to.
  • The Huge customer database could open up new revenue streams The kinds of customer information WhatsApp offers could be an excellent opportunity for them to look into new revenue streams with the data.
  • Penetration of Smartphones The biggest advantage of Whatsapp is the widespread and acceptance of smartphones all over the world. This has helped the most popular app in the world to instant messaging.

Threats of WhatsApp

whatsapp swot analysis

  • Continuous innovations in a highly competitive market TheInternet is an amazing invention, and new ideas are being generated every day. It’s impossible to know what idea from which part of the world will be the next to take down WhatsApp.
  • Changes in regulations to prevent negative consequences of WhatsApp communication Every new technology comes with many loopholes, and you don’t be aware of when someone chooses to utilize technology for malicious purposes. It is always a risk until it becomes fully secure.
  • Low entry barriers for new users (3) Low entry barriers for new users Anybody could create a fantastic product similar to WhatsApp because it’s not an investment-driven service. The barriers are minimal making it easy for others to participate in the game.


What are the uses of WhatsApp?

WhatsApp utilizes the internet to transmit messages either audio, images, videos, or audio. It is like text messaging services but, since WhatsApp utilizes the internet to transmit messages and images, the cost of using WhatsApp is much lower than texting.

What makes WhatsApp unique?

WhatsApp lets users send messages for free via the Internet It is able to bypass phone providers that would charge users to send texts through their networks. It’s also completely free to install.

Why is WhatsApp important?

WhatsApp has rapidly become the most popular messaging app for more than 1.6 billion users across the world. It’s an easy, quick, and easy method for friends and family to talk, make group messages, share images and videos, share documents and receive them, and have private, secure conversations at any time during the day or at late at night.

How did WhatsApp become so successful?

The first priority of WhatsApp was to build a simple and lightning-fast communications platform that is flawless. While the app was not able to start to take off immediately, however, they eventually added the ability to communicate with users in the app and it began to gain popularity.

What are SWOT analysis and examples?

SWOT is a term that stands for Strengths, Opportunities, Weaknesses, and threats. These can be internalized to the business, things that you control over and that you can alter. Examples include the people on your team as well as your patents and intellectual property, as well as the location of your office.

What is SWOT analysis explain?

SWOT stands for Strengths weaknesses, opportunities, and Threats, an analysis of SWOT is a method of evaluating these four elements of your company. The SWOT analysis is an instrument that will help you assess what your company is doing best at the moment and develop an effective strategy to plan for the future.

How WhatsApp helps in education?

Utilize to use the group Chats option to build study and learning groups. Make audio-based lessons that you can send straight to your students. Maintain contact with students in the outside world. Distribute assignments or problems to students even if they’re not in class.


WhatsApp is the top messaging app for Android, Windows, and iOS platforms. It’s quick to install and easy to use. 

It’s also linked with Mark Zuckerberg and all his scandals. It’s also impossible to use the app unless connected to the Internet.

It’s free for now but it doesn’t mean that the company can’t come up with ways to increase the amount of money it can earn from the application. 

With more than a billion users on a daily basis that’s a lot of people too. Given that the app is so simple to create, they might be thinking about making money sooner rather as opposed to later. That is before they have a replacement.

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